America's Best Continuing Care Retirement Communities 2025

1. From August to September 2024, Statista and Nesweek conducted a nationwide online survey among medical professionals (e.g., registered nurses, therapists, and physicians) and staff working in the management/administration of CCRCs. Participants were asked to recommend notable CCRCs. Recommendations for own employer/CCRC were not allowed.

2. In the same time period, Statista and Newsweek conducted a nationwide online survey among thousands of acquaintances of residents and residents living in CCRCs. Participants were asked to rate notable CCRCs they have visited in the past three years, or they currently live in, on a scale from 1 (“Would not recommend”) to 10 (“Would strongly recommend”). For each recommended CCRC, participants were asked to rate the following eight quality dimensions on a scale from 1 (“Poor”) to 10 (“Excellent”): Accommodation, commercial services, community services, financial factors, food, overall care, overall safety measures, and overall staffing. The quality dimensions were presented randomly in the survey, and a Quality Dimensions Subscore was assigned based on participant-reported importance.

3. The Visitor Satisfaction Score was included based on data provided by Accushield, LLC. By working with senior living communities around the U.S., Accushield helps facilities with their visitor management to increase safety and reduce vulnerability for seniors across the U.S., as well as to provide and visualize satisfaction data from relatives and acquaintances of people living in senior living communities.

The evaluation of CCRCs was based on a scoring model including four pillars: Reputation Score (70%), consisting of Professional’s Score and Acquaintance’s/Resident’s Score, Visitor Satisfaction Score (15%), Accreditation Score (10%), and Google Reviews Score (5%). The Acquaintance’s/Resident’s Score was calculated based on ratings from acquaintances of residents and residents living in CCRCs (80%) as well as quality dimensions (20%). The Visitor Satisfaction Score was based on data retrieved from Accushield. Facilities without a Visitor Satisfaction Score from Accushield are evaluated based on a scoring model comprising only Reputation Score, Accreditation Score, and Google Reviews Score. The Accreditation Score was based on available CARF accreditations and the Google Reviews Score based on Google Reviews.

Please note that all facilities undergo an additional process of quality assurance, to determine if significant events such as insolvency or prolonged financial difficulties occurred.