America's Best Customer Service 2024
Your Personal Award
The America’s Best Customer Service 2024 ranking is based on an independent survey of more than 30,000 U.S. customers and over 200,000 evaluations. The ranking identifies brands from 166 categories that received the highest scores based on six evaluation criteria, and provides results for a broad spectrum of customer experiences in traditional retail, online, and service segments.
Marketing & PR
This kit includes prepared graphics and artwork which support the immediate usage of the award in your marketing and communication campaigns.
Wallpapers & Backgrounds
Prepared backgrounds for your desktop and company mobile phone. The package also includes backgrounds for video meetings.
Create momentum among your followers! Prepared artworks for Social Media (e.g. Facebook, Twitter and Instagram) for time-efficient usage of the award on your social media channels.
E-Mail Signatures & Web Banner
In order to use the logo immediately, the media kit contains a prepared artwork for signature strips and a web banner. This will help you to get even more frequency on the award-communication.
About the project
The 2024 America’s Best Customer Service rankings were identified from the results of an independent survey of more than 30,000 U.S. customers who have either made
purchases, used services, or gathered information about products or services in the past three years. Customers evaluated several brands: in total over 200,000 evaluations
were collected. The awarded brands each received on average 100 evaluations from customers.
The survey was conducted on retailers and service providers from 166 categories, providing results for a broad-spectrum of customer experiences in traditional retail, online and service segments. The final assessment and rankings were based on the Likelihood of Recommendation and five evaluation criteria: quality of communication, professional competence, range of services, customer focus, and accessibility.