America’s Best Customer Service 2025
Rewarding
your excellence
Your Personal Award
The America’s Best Customer Service 2025 ranking is based on an independent survey of more than 28,000 U.S. customers and over 200,000 evaluations. The ranking identifies brands from 163 categories that received the highest scores based on six evaluation criterias, and provides results for a broad spectrum of customer experiences in traditional retail, online, and service segments.
Your company belongs to the exclusive list of “America’s Best Customer Service 2025” and is given the opportunity to license the official award logo. The different licensing options will help you to boost your marketing, PR and communication strategies.
Social Media
Recruitment
Marketing & PR
Investor Relations
Media Kit
This kit includes prepared graphics and artwork which support the immediate usage of the award in your marketing and communication campaigns.
Wallpapers & Backgrounds
Prepared backgrounds for your desktop and company mobile phone. The package also includes backgrounds for video meetings.
Social Media
Create momentum among your followers! Prepared artworks for Social Media (e.g. Facebook, X and Instagram) for time-efficient usage of the award on your social media channels.
E-Mail Signatures & Web Banner
In order to use the logo immediately, the media kit contains a prepared artwork for signature strips and a web banner. This will help you to get even more frequency on the award-communication.
contact us
Get in touch with us. We are happy to help.
For questions about the ranking, logo usage, and licensing options, please contact us.
Jannik Petersen
Team Lead Licensing – Americas
Tel.
Project Details
About the project
The 2025 America’s Best Customer Service rankings were identified from the results of an independent survey of more than 28,000 U.S. customers who have either made purchases, used services, or gathered information about products or services in the past three years. Customers evaluated several brands: in total over 200,000 evaluations were collected. The awarded brands each received on average 100 evaluations from customers. The survey was conducted on retailers and service providers from 163 categories, providing results for a broad-spectrum of customer experiences in traditional retail, online and service segments. For each category, the most relevant brands were included in the scope of the survey according to reputation, turnover or market share.
3,000
Companies evaluated
28,000
Customers surveyed
725
Companies awarded
