Italy’s Best Customer Service 2024/25

Rewarding

your excellence

Claim your award

Your Personal Award

Corriere della Sera and Statista are pleased to announce the third edition of their joint survey on customer service in Italy. Customer service is a highly important sector as it represents the first and most direct point of contact between a company and its customers, and it is essential for building customer loyalty and enhancing the company’s reputation.
The ranking is the result of an independent survey conducted by Statista, involving thousands of consumers who participated in a survey to evaluate various aspects of customer service. To ensure that the communication of this significant achievement is successful and has an impact beyond the involved companies, we offer the winning companies the opportunity to obtain the Official Seal “Italy’s Best Customer Service.” This recognition, supported by the prestige of Corriere della Sera, will officially attest to their presence in the ranking.

Social Media
Recruitment
Marketing & PR
Investor Relations
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Media Kit

This kit includes prepared graphics and artwork which support the immediate usage of the award in your marketing and communication campaigns.

Wallpapers & Backgrounds

Prepared backgrounds for your desktop and company mobile phone. The package also includes backgrounds for video meetings.

Social Media

Create momentum among your followers! Prepared artworks for Social Media (e.g. Facebook, X and Instagram) for time-efficient usage of the award on your social media channels.

E-Mail Signatures & Web Banner

In order to use the logo immediately, the media kit contains a prepared artwork for signature strips and a web banner. This will help you to get even more frequency on the award-communication.

contact us

Get in touch with us. We are happy to help.

For questions about the ranking, logo usage, and licensing options, please contact us.

Marta D'Angelo

Country Responsible Italy (KAM)

Tel.

+39 376 203 6977

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We will happily discuss your package options at a time that suits you.

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Project Details

About the project

The Italy’s Best Customer Service 2024/2025 ranking recognises 473 companies with the best Italian customer service in 155 different categories. It helps customers to find the companies that take particularly good care of their needs in various areas.

 

It is based on an online survey in which more than 15,000 customers participated. They were asked to rate the companies in terms of service availability, customer orientation, expertise, quality of communication and variety of solutions offered. In addition, they were asked whether they would recommend the company to others. In order to identify companies with a continuously good customer service, results from the previous year’s ranking were taken into account.

4,500+

Companies evaluated

15,000+

Customers surveyed

473

Companies awarded