The Philippines' Best Customer Service 2023

Rewarding

your excellence

Claim your award

Your Personal Award

Philippine Daily Inquirer and Statista are pleased to announce the first edition of The Philippines’ Best Customer Service. Customer service is an extremely important topic as it represents the first and most personal point of contact between a business and its customers.

Social Media
Recruitment
Marketing & PR
Investor Relations
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Media Kit

This kit includes prepared graphics and artwork which support the immediate usage of the award in your marketing and communication campaigns.

Wallpapers & Backgrounds

Prepared backgrounds for your desktop and company mobile phone. The package also includes backgrounds for video meetings.

Social Media

Create momentum among your followers! Prepared artworks for Social Media (e.g. Facebook, Twitter and Instagram) for time-efficient usage of the award on your social media channels.

E-Mail Signatures & Web Banner

In order to use the logo immediately, the media kit contains a prepared artwork for signature strips and a web banner. This will help you to get even more frequency on the award-communication.

contact us

Get in touch with us. We are happy to help.

For questions about the ranking, logo usage, and licensing options, please contact us.

Lawrence Ho

Head of Licensing, Asia

Tel.

+65 6995 6938

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Project Details

About the project

The Philippine Daily Inquirer and Statista are pleased to announce the first edition of Philippines’ Best Customer Service. Customer service is an extremely important area as it represents the first and most personal point of contact between a business and its customers.

The Philippines’ Best Customer Service 2023 rankings were identified from the results of an independent survey of more than 11,000 customers in the Philippines who have either made purchases, used services, or gathered information about products or services in the past three years.The survey link has also been publicly available via www.inquirer.net and has been promoted on various Philippine Daily Inquirer channels.

The Customers evaluated several brands and in total over 115,000 evaluations have been gathered.They were asked whether they would recommend brands to friends or family, as well as assess brands in the following areas: Quality of Communication, Professional Competence and Accessibility. The results provided information about brick & mortar, online retailers, and service providers. The final list recognizes the Top 3 or Top 5 brands in each category.

 

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>115,000

Evaluations collected

>1,500

Brands surveyed

264

Brands awarded