The Philippines' Best Customer Service 2023
Philippine Daily Inquirer and Statista are pleased to announce the first edition of The Philippines’ Best Customer Service. Customer service is an extremely important topic as it represents the first and most personal point of contact between a business and its customers.
Your Personal Award
Philippines’ Best Customer Service brands were selected based on an independent survey from a vast sample of almost 11,000 Filipino customers who have either made purchases, used services or gathered information about products or services in the past three years. Customers were asked whether they would recommend brands to friends or family, as well as assess brands in the following areas: Quality of Communication, Professional Competence, Range of Services, Customer Focus, and Accessibility. A total of more than 115,000 evaluations were collected about retailers and service providers from more than 100 categories.
The results provided information about brick & mortar, online retailers, and service providers across 66 categories. The final list recognizes the Top 3 or Top 5 brands in each category.
Social Media
Recruitment
Marketing & PR
Investor Relations
Media Kit
The Statista logo package includes the official media kit for the ranking.
This kit includes prepared graphics and artwork which support the immediate usage of the award in your marketing and communication campaigns.
Get exclusive access
Enjoy exclusive access to our “winners portal”, available only to awarded companies. This personal access allows you to have deeper understanding of the special award logo, its use cases, and contains the licensing options for your company. Feel free to fill out the contact form below to get immediate access.
Lawrence Ho
Head of Licensing, Asia
+65 6995 6938
lawrence.ho@statista.com
The Philippines' Best Customer Service 2023
The Philippine Daily Inquirer and Statista are pleased to announce the first edition of Philippines’ Best Customer Service. Customer service is an extremely important area as it represents the first and most personal point of contact between a business and its customers.
The Philippines’ Best Customer Service 2023 rankings were identified from the results of an independent survey of more than 11,000 customers in the Philippines who have either made purchases, used services, or gathered information about products or services in the past three years.The survey link has also been publicly available via www.inquirer.net and has been promoted on various Philippine Daily Inquirer channels.
The Customers evaluated several brands and in total over 115,000 evaluations have been gathered.They were asked whether they would recommend brands to friends or family, as well as assess brands in the following areas: Quality of Communication, Professional Competence and Accessibility. The results provided information about brick & mortar, online retailers, and service providers. The final list recognizes the Top 3 or Top 5 brands in each category.
Evaluations collected
>115.000
Brands surveyed
>1.500
Brands awarded
264
Recognizing the Best
Statista R is dedicated to finding and recognizing the best in class with its independent approach to data collection and evaluation. Whether employer brands, law firms, management consultancies, e-commerce or products - each of our market analyses, rankings, top lists and ratings are produced completely independently and with sound methodology.
