Service & Retail
Recognizing
the Best in Service & Retail
Excellent Customer Service
Recognizing the Best in Service & Retail
Customer service continues to be a top priority for customers and companies alike. Providing excellent customer service has become a differentiating factor for businesses which influences their growth and performance.
To provide guidance on the large offer of service and retail, we at Statista R recognize companies that provide the best customer service as well as the best-in-class retailers in cooperation with high-profile media partners. Projects focus on the best companies, chains and shops as evaluated by customers.
Our Rankings
Our most popular Rankings
New ranking
America’s Best Customer Service 2025
The America’s Best Customer Service 2025 ranking is based on an independent survey of more than 28,000 U.S. customers and over 200,000 evaluations. The ranking identifies brands from 163 categories that received the highest scores based on six evaluation criterias, and provides results for a broad spectrum of customer experiences in traditional retail, online, and service segments.
with TEST Bild
Germany's Top Customer Service 2025
TEST Bild and Statista honor those companies, service providers and institutions in Germany that offer the best customer service. The award was based on the evaluation of around 14,000 people in Germany, who were asked for their opinion using an online access panel.
with brand eins
Germany's Best IT Service Providers 2025
Statista, together with the business magazine brand eins, have set themselves the task of bringing transparency to the confusing IT market for the fifth time this year.
with Newsweek
America's Best Retailers 2024
Newsweek and Statista have awarded America’s Best Retailers 2024 based on an innovative methodology guaranteeing unbiased results and providing reliable insights.
with the Straits Times
Singapore's Best Customer Service 2024
The Straits Times and Statista are pleased to announce the third edition of Singapore’s Best Customer Service. Customer service is an extremely important area as it represents the first and most personal point of contact between a business and its customers.
with Corriere della Sera
Italy's Best Customer Service 2024
Corriere della Sera and Statista are pleased to announce the third edition of their joint survey on customer service in Italy.
with Newsweek
America’s Best Loyalty Programs 2024
The 2024 ranking of America’s Best Loyalty Programs was compiled based on the results of an independent survey of more than 4,000 U.S. customers who are members of loyalty programs of retailers or service providers in the United States.
our success by the numbers
Our numbers speak for themselves
150+
RANKINGS PER YEAR
57
COUNTRIES REPRESENTED
55
INTERNATIONAL PARTNERS
40,000+
AWARDED COMPANIES
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Built on the solid foundations of Statista, our data-driven approach guarantees not only accuracy but also trust. Learn how our partners and winners have used Statista R to boost their business.
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Get in touch with us
Europe
Jannis Plachetka
Team Lead Licensing, Europe
Tel.
Americas
Jannik Petersen
Team Lead Licensing, Americas
Tel.
